Privacy Policy

This privacy policy is for this website; www.blockandcleaver.co.uk and served by Block and Cleaver Ltd , units 2-6m button street business park , button street , Swanley , Kent BR8 8DX governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.

About us

Block and Cleaver Limited is a company registered in England (registered number 07438471). Our registered office is Unit 4m Button Street Bus Park, Button Street, Swanley Village, Kent, BR8 8DX. The terms “we” or “us” refers to ‘Wise Training & Development Limited’. We are committed to protecting individuals’ personal information which is disclosed to or collected by Block and Cleaver Limited.

What information does Block and Cleaver Limited collect and how do we collect it?

We may collect personal data about you when you contact us, using our website, social media platforms, telephone or in writing to our postal address.

What does Block and Cleaver Limited use this information for?

We may occasionally need to contact you to enable us to fulfil your order correctly. For example, if an item you have ordered is unavailable or if your delivery day needs to be changed, we would need to contact you. On such an occasion, we will normally try to reach you by telephone or email. If you have told us that you would prefer us to use a particular form of contact, we will endeavour to do so.

From time to time we may also send you a letter, email or other communication, telling you about new products or special offers offered by us. We might ask for your views on our products or services to improve our offering.

If you cancel your account with us, we may archive your address and occasionally send you communications inviting you to try us again. You can remove yourself from our mailing list at any time by contacting our office (contact details are given the contact page and in the footer of our website).

Do you share my personal data with third parties?

We don’t sell your personal data to third parties. If you have entered into a contract with us we may choose you to be one of our website case studies.

There are circumstances where we may need to disclose your personal data to third parties where we are legally obliged to do so, or in order to apply or enforce our legal rights.

Storing your information

We’re a UK-based company, and as such the vast majority of your personal data will be stored in the UK, in a secure physical or electronic form. However, we use third party service providers to provide email capabilities, host our social media presence and support our website. Therefore, we may need to use the services of a supplier outside the European Economic Area. Where this is the case, we will take all reasonable steps to ensure that your data is treated securely and in accordance with our data protection policy.

How do I know what personal data Block and Cleaver Limited has about me?

Under data protection legislation, you can request a copy of personal information we hold about you at any time. If you find any inaccuracies, we’re obliged to correct that! Please do remember though, that we are under an obligation to keep personal data secure, so please understand if we require reasonable proof of ID.

Please address any requests to: Data Protection, Unit 4m Button Street Bus Park, Button Street, Swanley Village, Kent, BR8 8DX. We’ll respond as soon as we are able, and in any event within the statutory timescale set, but please do provide as much information as you can about why you think we hold your data so we can locate records quickly.

We reserve the right to charge a fee for this process.

We may update this policy at any time – so feel free to check it from time to time. Any significant changes will be notified by placing a prominent notice on our website.

Payment Details

Your payment details, credit card numbers etc. will remain within the operational system at Block and Cleaver Ltd  They will be processed using a system which uses up to date security technology supported by SagePay or an equivalent supplier. Beyond this, they will never be shared with any third party except in the limited circumstances explained above.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Changes to this statement

From time to time it may be necessary for us to update this Privacy Statement. We will highlight any such changes by posting them on the Block and Cleaver Ltd website.